[Resolved] Idea Cellular — can not access internet | |||
Respected sirs, i am currently using idea network and despite having full network strength in my mobile, i can not use internet. I have already paid for internet and my plan is 1.4gb per day but from 10 days they have cut off the internet. They did the same, 3 months back and i could not use internet for 1 month. Llast time they assured me that this would not happen again and so i recharged with 4 months plan. I have complain them several times but they never resolve it. Details: Ph no.[protected] (U. P. East - but currently used in valiyamala, kerala in roaming). This is a case of fraud sir. Was this information helpful? | |||
May 29, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 17, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As per our record, the complaint has been raised for your data service concern and the resolution has been communicated to you by our respective team that to change the device and to experience the services. Also, we suggest you to dial 123456 from your mentioned number for GPRS settings. However, if still any issue persist you can reach us on 12345 or 198. Regards, Lavina | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment