[Resolved] Idea Cellular — Cancellation of post paid to the number [protected] and to activate prepaid connection to the same number [protected] | |||||
Dear sir/madam, Iam applied for the post paid plan on 06/12/16 for the number [protected] with id-[protected] and it is activated few days and further idea verification person has called to meet him due to some reasons i could not able to meet them then they put my number [protected] in barring with id-[protected]. As off now both incoming, outgoing and sms for this reason we have visited your idea showroom and explained about it but they are not concentrate and told contact who explained the post paid person to cancel the plane and we have sent several mails to concern person m/s. Roopa but she not responding my call and no proper information about this. As offnow iam facing very difficulty due this suitation kindly requesting to activate my prepaid connection to the number [protected] and disconnect post paid plan and kindly help us at the earliest. Was this information helpful? | |||||
Jan 30, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 23, 2016 Idea Cellular Customer Care's response Hi Sanjeeva, We regret the inconvenience caused. We have noted your concern. We will get back to you shortly. Regards, Mangesh Verified Support Dec 24, 2016 Idea Cellular Customer Care's response Hi Sanjeeva, As per your recent telecon with our customer service associate, we wish to inform you that we are working on your concern & shall revert to you at the earliest. Regards, Mangesh Verified Support Dec 29, 2016 Idea Cellular Customer Care's response Hi Sanjeeva, As per your telecon with our customer service associate on 27th Dec 2016, , we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Riya | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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