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[Resolved]  Idea Cellular — Can't do 2g booster pack in postpaid connection

Address:Thiruvananthapuram, Kerala, +91
Website:care.ideacellular.com.

I'm using idea postpaid connection.
I can't do 2g booster pack through https://care.Ideacellular.com.
It always shows a failure message.
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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4 Comments

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Comments

Dear Customer,

We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

As per your telecon with our customer service associate on 18th March 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Still the same problem exists.
Reply
Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular
Reply

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