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Idea Cellular

Idea Cellular — Cant recieve text messages

Im not able to recieve message on my phone.. I've tried everything called customer care executive he registered the complaint but its taking way too long time.. please help me resolving this issue.
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Nobody's trying to help me out. I've called several times and all they say is everything is right from our end and try to push offers. I really need OTP messages for necessary purchases or else it will be a lot of problem for me. Kindly resolve this issue as soon as possible!!!
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