Comments
No prblm solution just saying only one thing... Again n again... That our system is showing this n we dont have any information
Dear Customer,
As per your telecon with our customer service associate on 20th July 2015, we wish to inform you that the matter is currently being followed up and we will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 20th July 2015, we wish to inform you that the matter is currently being followed up and we will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Its from 18 July today is 21 July... From 18my internet on this cell number is closed.. N if i recharge on this for net pack my complain will be disclosed this information is given to me...
The problem is not still solved... From Idea the call has come n they have given 48 Hrs time for prblm solving... Now its 49 hrs i have not received call and no any other refrence from Idea...
Yesterday I have call them on 198 regarding there call has not come yet after 50 hrs also.. So there costumer executive said that the benefits will b credited to u till mid ngt 12 AM.. Its morning 9:30 the benefits is not yet given... They are making just a joke and saying any thing to delay the time... A very bad response from IDEA
now i have call on 198 n again they have asked for 24 hrs or 48 hrs will be required for solution... Last ngt they said till 12 AM n now again 48 hrs... Where r u replying me on consumer comments... See ur services
Dear Customer,
We wish to inform you that the matter is already being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that the matter is already being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 23rd July 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 23rd July 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Its has been discussed that the amount will be refund but its not refunded yet...
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We sincerely regret issue with your prepaid balance. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance.
Thanks & Regards,
Customer Care, Idea Cellular