[Resolved] Idea Cellular — Change my plan

sulabh.jain

from Hyderabad, Telangana

Address:	452001
Website:	www.ideacellular.com

My plan was 125 so on which rules
or regulation idea company have apply for Increased Rental_25 how can u change my plan without my sign, Share your terms and condition rules for POST PLAN of that time when i took a your plan.

And Company apply Subscription Service charge of rs. 175i didn't apply for any services activation so i will not pay 175 extra money for that (clip cart service ) even i don't know features of this services then how can i apply for this services activation

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Jan 22, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2016

Idea Cellular Customer Care's response Hi,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Regards,
Esther

Verified Support

Dec 09, 2016

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate on 9th December 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Regards,
Esther

Verified Support

Dec 17, 2016

Idea Cellular Customer Care's response Hi,

As per your recent telecom with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Maroof