[Resolved] Idea Cellular — Change of plan not done despite calls/mails and customer care confirmation | |
I would like to change my plan on [protected] to plan code t1262 rent 99. Nothing has been done despite 3 emails over a week's duration and 2 calls to customer care. I have been advised that the order id wasn't generated on previous requests, despite confirmation by customer care on previous calls. Kindly help. I would like to change my plan on [protected] to plan code t1262 rent 99. Nothing has been done despite 3 emails over a week's duration and 2 calls to customer care. I have been advised that the order id wasn't generated on previous requests, despite confirmation by customer care on previous calls. Kindly help. I would like to change my plan on [protected] to plan code t1262 rent 99. Nothing has been done despite 3 emails over a week's duration and 2 calls to customer care. I have been advised that the order id wasn't generated on previous requests, despite confirmation by customer care on previous calls. Kindly help. Was this information helpful? | |
Aug 27, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jun 30, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused. We have your contact details. We will get back to you shortly. Thanks & Regards, Customer Care, Idea Cellular Verified Support Jul 01, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate on 1st July 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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