[Resolved]  Idea Cellular — charge of 150.00 rs. for activation of vas by unknowingly two times.

Address:Nainital, Uttarakhand, 263139

I am the post paid customer of idea cellular more than two years.in the month of august 2017 they have charged the rs. 150.00 for active vas (Mobile academy) and again rs. 150.00 for same active vas in september 2017.
In august i have stopped that and talked to customer care but they did not listen my arguement as i have not given any consent to both active vas (Mobile academy). They are not refunding the money. Now, i feel that i have been cheated by the company.
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Oct 20, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2017
Idea Cellular Customer Care's response
Hello,

We regret that you have to face this. We have noted details under C1-[protected] communication ID for adjustment and shall get in touch with you for the same at the earliest.

Regards,
Meeta
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