[Resolved]  Idea Cellular — charged even before connection is ready to use!..

Address:

682033

Dear sir/madam,

I am binu chandrababu (Postpaid number: [protected] location: cochin, kerala)
I have been using idea for more than 4 years now. By the end of jul /2017 i have requested to change my connection from prepaid to postpaid. I applied for the special plan rs: 249 unlimited.

My connection activated by 28/jul/2017. I got the 1 month bill by 01-aug-2017 for rs: 293 (Full month bill for just 2 days!...). I contacted the idea office located in cochin vazhakkala office, the executive said you don't have to pay the full month amount for just two days and he would sort out the issue. But the problem is still existing. I got the august bill added with the so called july bill + 50 rs extra. What the hell is this. Why should i pay full month bill for just 2 days. Why your marketing staff (Mr. Jiby in cochin location) is not communicating this. I am having 3 idea post paid connections now. And planing to close all the connections if idea is not ready to waive off this bill amount and fine.

Thanks

Binu
Cochin