Idea Cellular — Charged for period post discontinuation of services

Address:Mumbai City, Maharashtra, 400005
Website:idea cellular

I was using idea post paid services for 4-5 years (Vide mb no [protected]) and this feb'18 i ported out from idea (Mumbai) to other telecom and paid dues before portability of my mobile no. But now idea company comes back and states that an amount of rs.600 is due towards their gprs services for period post porting to other company, tried reasoning with the company/customer care officials but my request has been declined and on other hand few people from their recovery/legal are threatening me with initiating legal action causing agony and mental torture.

I've asked them to charge me for period under usage proportionately but idea refuses to agree on the same. The question is am i supposed to pay for services unused and for period when my connection is terminated under portability. 2. I as a customer am not inclined for paying for services not rendered to me and am feeling cheated despite having good repayment record and that too coming a reputed telecom.

I hereby request you to kindly do justice on ethical / moral grounds.
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Idea Cellular customer support has been notified about the posted complaint.
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Comments

Some how they took my money 29rs without my knowledge. I didn't do any calls or SMS or used. But they took money and deducted from my balance. CC not giving proper answer. Not happy.

Two of the VAS services of Rs.35 are activated without my consent and balance has got cut. Request you to dactivate the attached VAS and strictly never activate any VAS service without my request. Also refund my balance as I have never made any requests for activation.

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