[Resolved]  Idea Cellular — Charges for the GPRS services which never requested to execute

Address:

Gurgaon, Haryana

I have Postpaid no. of Idea mobile since last 5 years, from past 3 months consecutively the service provider automatically activate GPRS service and included in bills. Surprisingly at every time whenever service get activated I call and mail them why they are activating such services which never been asked. Unfortunately, it seems that malpractices and charging for unwanted services become common practice for IDEA service provider. From last 3 months I wrote dozens of mails to Idea customer care but their response remains always negative, sometime they say this is motivational package and again they charge in bill for the same. Sometime they say you have asked for such service and when asked to show the proof they keep silence. Now I fad-up with their malpractices and decided to switch my all connection to other operator. Naveet [protected]