[Resolved] Idea Cellular — charges on pro ration

Ravi Solao

from Nagpur, Maharashtra

Address:	Washim, Maharashtra
Website:	www.ideacellular.com

I had port my idea no to other, This no is deactivated by idea on 12 may 2018. Ipaid all bill in advance, But Idea charged me data proration charges after deactivation, for the period 15 may to 14 june 2018. How it is possible, why not charged in the bill previous. It is harassment of customer. TRIE should look into such matters.

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Sep 13, 2018

Complaint marked as Resolved

Verified Support

Aug 10, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused and delay in responding to your concern. We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Neha