[Resolved]  Idea Cellular — Charging after disconnecting the IDEA wifi service

Address:	600078
Website:	www.ideacellular.com

I bought IDEA wifi modem for Rs 3200 from cathy enterprises, Medavakkam, chennai with Rs 950 plan. While buying it I am told by him that 5 months free billing cycle, it is in some offer. At the end of first month I received the bill for Rs 1200. I called customer care, they told that guy who gave modem have not paid the money. Also I asked it is only Rs 950 plan why they have charged Rs 1200. They told VAD services is activated, I have told them to disconnect it in Sep 2016. I am told in the month of sep 2016 that it is 4 months billing cycle is free and not 5 months.But at the end of 3rd month I have received bill for Rs 1200. Again when I asked they told only 3 months it is free. I told customer care to remove VAD service(for which I told them to disconnect) amount for what I have not used and told earlier itself to cut that services.I told them I am going to disconnect the connection, if VAD amount is waived.They have cut the services since I have not paid the amount. After they have cut services, they are charging money for every month without connection. Without connection they are charging for every month . Now the amount is Rs 3403.24. I am not responsible if they charge after removal of connection. Help me to get out of this problem