[Resolved] Idea Cellular — cheating by company | |||
Dear. I was having network & call drop issue in my idea number [protected]. 4-5 time i registered a complaind in june & july. But it doesn't resolved. In july idea offered me miss call alert services free of cost due to network issue. Worth rs 252/- they activated it. But after that i got massage for it's chargeable rs. 252., Immediate i called care exe. And requested to deactivation of this service. & told me that amount will be adjusted in billing. Finally bill generated and 252/- adjusted in 1st-aug bill. And now in sept bill again idea is added rs 252/-. Idea offered this service foc to me. Just because of their poor network service. For that i was complaining since a month. This is a cheating of idea cellular. I would like to raise a complained in consumer forum. I have all complained numbers & trail mails. Kindly help me. Was this information helpful? | |||
Oct 13, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 12, 2017 Idea Cellular Customer Care's response Hi, As checked, your concern is in progress, please find communication number C1-[protected] & kindly bear with us for some time, we will shortly get back to you. Regards, Simranjeet Arora.. | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Thanks for your reply
We Apologies for the inconvenience caused to you.
Regards,
Lakshmi.