[Resolved] Idea Cellular — cheating by idea on postpaid plans | |
I submitted request for postpaid to prepaid migration in idea store. Next day i got call from idea customer care and offered 299 postpaid plan with 50 rs discount and additional 10 gb data. So i accepted their offer but they did not provide additional 10 gb data which was mentioned by customer care person. Upon calling to customer care, they are not adding 10 gb data to account and not checking the call record to confirm what customer care has told and agreed. This is clear cheating by idea and the are looting customers.. Was this information helpful? | |
Sep 15, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 20, 2018 Idea Cellular Customer Care's response Dear Customer, As per recent communication, you've confirmed that your concern is resolved.For further assistance kindly get back to us on 198 or 12345. Regards, Prajakta | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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