[Resolved]  Idea Cellular — cheating on the sim activation

I lost my phone and sim card along. I go to idea store in channsandra and got a duplicate sim. The lady executive took photo of mine and my dl in her tab and gave me the sim card and told me it will be activated by eod today.

This did not happen last night. Today morning when i check on internet i find similar issues on sim activation delay for numerous folks.

When i reach customer care, asha executive picks the call and tells me i will have to revisit the store as the request is not raised by the store. She speaks very rudely which instigates me to ask for supervisor, who too have the same version.

I feel this is fraudulent as somebody took mine and my id photo and next day idea customer care denies the action.

I raise my complaint against the idea team for continuously disappoint me and hence i have decided to port to a different carrier.

Thanks,
Siju