[Resolved]  Idea Cellular — Cheating with false talktime benefits

Address:400104
Website:care.ideacellular.com/wps/portal/account/online-recharge

I have recharged for 65 Rs and the benefit was 70TT. However, talktime is not added and I don't know what offer is added. Tried contacting Idea customer care, they are saying "Server maintenance" is going on for last 20 hrs.
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Aug 5, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear customer,

We request you to write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

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