[Resolved] Idea Cellular — Cinemasti Charges

gadkari

from Nagpur, Maharashtra

Address:	Pune, Maharashtra
Website:	www.ideacellular.com

I am using Idea Postpaid Mobile. Idea charged me Rs.100/- under cinemasti
head which i refused n paid that much short & also lodge complaint with appealing authority. From the very next month they started charging Late
Payment Charges which again i denied. After strong follow-up n personal
visit their Sr.Executive Mahavir Desarda sent me mail stating that you have
to pay full charges of current bill & in the next bill we will give u Cr of Rs.300/-
Accordingly i paid but they failed to fulfill their promise.

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Oct 21, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2016

Idea Cellular Customer Care's response Hi Gadkari,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Regards,
Raj

Verified Support

Sep 16, 2016

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Regards,
Sagar

Verified Support

Sep 20, 2016

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Tudor