[Resolved] Idea Cellular — Claiming bill payments even after disconnection - mobile No. [protected]

Hariharan Krishnamurthy

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500016

I received a letter from Idea company to pay bill for March 2017 with interest and legal expenses even after disconnection. I made the payment as legal words were used in their letter. Again now I have received April 2017 bill and again I will receive legal notice, etc. for disconnected line. AS individuals do not have power to fight, Idea cellular services adopt such technique to extract money instead of providing services. This may be the only company charging customers with legal notices without proper servicing. Who can help customers like me please.
Please arrange to get me back my money and also advise Idea company to dispense with such Ideas.
thanks
regards

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Aug 19, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2017

Idea Cellular Customer Care's response Dear Hariharan,

We are sorry for the inconvenience caused to you. We understand your concern and please allow us to rectify this issue. We will get in touch with you soon.

Regards,
Vicky