[Resolved]  Idea Cellular — Closing of internet

Address:160062

I have idea connection last 16 years.

Last week my net was closed..without asking..me...when i called customer the mohit told that you have exceed your limit you need to take the pack...of 250

According to pack if i my limit exceed they will charge normal charges.
When i am rwady to give...what is the issue

At night when i got down from the trainn i was helpless i was not able to book the cap online

Why was notcinformed about...how can u block someone net.

Urgently resume my service
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Nov 24, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2016
Idea Cellular Customer Care's response
Hi Dev,

We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Regards,
Vishal
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