Idea Cellular — Closure of number [protected]

Address:

Dehradun, Uttarakhand, 248007

I have made written request at idea showroom at crystal 9 my dear idea tyagi market premnagar dehradun for closing of my post paid connection [protected] and also deposited Rs. 345 bill number 650006 in advance as advised by idea staff on 26 th march 2016 at 12 p.m. on Same day I have received call from idea and customer care had assured me that this number will disconnected as per request but immediately after call ends I have receide a message that your request for closing of number has not been processed. Onc again I rushed to the idea showroom and showed the message to idea office. They again assured me that day after tomorrow your request will definitely processed. But today when I enquired about closing of number at customer care they saying rs 221 is due to close this number. Now i many times shall visit or contact you to close my number and i will not pay single panny after 26th mar because it not my fault.Please look in the matter else I will approach to consumer forum.
Regards arun rawat [protected]