[Resolved]  Idea Cellular — Collapse of 3G Data

Address:

New Delhi, Delhi

Sir, I got a recharge done of Rs. 102 on my mobile, in which I received 300 MB 3G Data and an additional promotional 300 MB Data. I had received this offer through SMS. After 3 days I mistakenly recharge my mobile with Rs. 13 by dialing *150*13#. In which I received SMS of Credit of 65MB 2G Data. Due to this recharge, the main 300 MB 3G Data was Lost but the promotional Data Was intact. I could only use the Promotional 300 MB Data. When I enquired about this with your Customer Care, they told me that my 300 MB Data was Collapsed due to Rs. 13 Recharge and they showed me their helplessness on the matter. I Want to Know that:- Why my 300 MB Data should Collapse if it’s Validity Was Still Remaining?