[Resolved] Idea Cellular — complaining for balance deduction for vas | |||
My name is vishal bairwa and i am the prepaid customer of idea cellular. Today the sms send 4 pm regarding vas and instantly deduct my ac balance 5 rupee and after i call the customer care and she told me you have input the some number in your dialer pad and you active that particular service hence i am not be able to support you and not refund your deducted amount after i say cc executive i am not input or activate any value added service and you please refund my money back but they refuse to refund my money so hence i complain this portal to solve my problem as soon as possible and refund my 5 rupees money back to my account. Was this information helpful? | |||
May 5, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 04, 2018 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further. Regards, Lavina | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with the screenshot of the flash SMS you've received to assist you further.
Regards,
Lavina