[Resolved] Idea Cellular — complaint about discount on postpaid plan at gujarat circle mo. no. [protected] | |||||
Good morning sir, Mo. No. [protected]. Approximate 9th aug, 2017 i have requested to idea customer care to convert my postpaid plan to prepaid. Approximate 11th aug, 2017 customer care officer called me and given me discount offer that 399 rs + (18%gst on 399rs) = 470.82 rs monthly rental is there. Now he called me that 100 rs discount for six month in each bill and 50 rs discount for three month in each bill would given by him. So my bill became 470.[protected] = 320.82 rs for first three month. But recently 9th sept, 2017 in my current bill only 100 rs discount given by him. I want 50rs refund from idea cellular. Was this information helpful? | |||||
Oct 14, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 13, 2017 Idea Cellular Customer Care's response Hi, As per details checked and found that postpaid to prepaid migration was done and same was retained.Also would inform that Rs 50/- is adjusted in your previous month bill.Plans and packs are different for postpaid and prepaid connection.Please dial 198/12345 for further assisatance if any. Regards, Simranjeet Arora. | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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