[Resolved] Idea Cellular — complaint about the internet speed

KartiKey NimeSh

Address:

QUARSI RAMGHAT ROAD, Aligarh, Uttar Pradesh, 202001

The speed is really really slow. I can't even go to a website (Any website). It's not even the normal speed (4g is not even a question), it shows e and 5-6 times the internet is just stopped.. The network is gone, the speed is really bad. Nothing happens after restarting the mobile phone, the speed remains the same. I really don't appreciate that. I'm unhappy with the services provided by the provider.

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Mar 2, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2020

Idea Cellular Customer Care's response Dear Customer,

We established the call to you on your provided contact number, but the same was disconnected. However, to help you better in this issue, we need to establish the call to you. Hence, we request you to provide us your convenient time to connect with you and we'll be happy to assist. Also, you can contact with us on 12345 or 198 for any further assistance.

Regards,
Prajakta