[Resolved] Idea Cellular — Complaint of idea store

Snghajt

from Gwalior, Madhya Pradesh

Address:

462001

Dear sir i went your idea store satyketu enterprise at bairagarh bhopal in heavy rain for pay my idea mobile bill [protected]. But all staff of idea store is in the store no anyone attend me. I talk there a employee parvesh but he refuse to accept my payment. I talk complaint number 198 and registered my complaint. My complaint number is c1-[protected].
I request to you please look in to matter and do needful.

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Aug 29, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2016

Idea Cellular Customer Care's response Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 08, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate on 8th July 2016, we wish to inform you that the matter is currently being followed up and our concern team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 16, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular.