Idea Cellular — Complaint - please activate net pack as per your website 149 - 1gb as per your idea website

meer457

from Delhi, Delhi

Address:	Chennai, Tamil Nadu, 600001
Website:	www.ideacellular.com

Dear customer care excutive, this is meeran my number is [protected] i have recharged 149 3G net pack as per your idea website...(image attached for ur ref) till now its not activated, I spoked with MR. arunkumar (supervisor) customer care exe.he told activated another pack.how its happened .? i am recharged as per ur website how its changed.. he not replied properly simply told mail to customer care am totally upset with this reply.. am over 4years customer of idea. Please -- replay as soon as possible.. I dont want this pack. please activate net Pack otherwise return my money, I have Print Screen ..

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

You can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellula

meer457

from Delhi, Delhi

Kindly Update the status already 10 days passed how can you Activate. Please Acknowledge my mail . i already send mail to you. customer care executive told data pack activated but still now i have not activated 3g pack.