[Resolved] Idea Cellular — complaint regarding sending message

Indranil Vivek

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 4007001

I am trying to send port message but message is not being sent. I called to customer care but they are ignoring my problem. Due to this type of ignorance i have no other option
When i try to send msg a notification comes on the screen with option of ok or try to solve.
Please help me out of the problem and take some helpful step. Your consumer care representative has disappointed me...

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Feb 16, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our communication, you've confirmed that your concern regarding port out has been resolved. Hence, the case has been closed.

Regards,
Prajakta

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Comments

Manu Kaliya

from Delhi, Delhi

Sir/Mam,
My idea number shows "registration failed" most of the time, however sometimes it works well in the same region, i didn't know why this is happening but it is causing me a lot of inconvenience. You are requested to solve the issue otherwise I am about to switch from idea to other cellular operator.

Thanking you

Idea Cellular Customer Care's response, Jan 18, 2019

Verified Support

Sir/Mam,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Leena