[Resolved]  Idea Cellular — Complaint regarding uninformed balance sim block

Address:New Delhi, Delhi, 110086

I was fos of jindel telecom. My name is sudhir bansal and currently resident at kothputli, rajasthan. At past two months ago, my idea distibutor block/map my idea balance sim. Because of my balance blocked into the fos sim. The distibutor did not returned the balance until and your distibutor say that i am not refund your money. You take any action towards me. And i have allredy returned the lapu balance to my retailer. But distibutor until not release the balance and that sim block until. And your distibutor not give asnwer properly for undetailed sim block.

I write and send many letter to your distibutor and your distibutor don’t take action on this case.
I shall be highly oblied to you if take the effective and immdetely action towards this complaint. I would like to have this problem fixed quickly please. If i you do not hear from you within 4 hours. Keeping in the view, i take legal action on your distibutor and company. I am going pla (Public lok aadalat) delhi on this case. You resolve my problem. Contract to me for any quries which given below:-

Your sincerely
Fos name :- sudhir bansal
Contract number:-[protected]
Im detailed fos lapu no. A. [protected]

Retailer lapu :- a 1. [protected]

A 2 [protected]

A 3 [protected] a 4 [protected]

A 5 [protected] a 6 [protected]

A 7 [protected] a 8 [protected]

A 9 [protected] a 10 [protected]

A 11 [protected]
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May 10, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2017
Idea Cellular Customer Care's response
Hi Sudheer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Abhijit
Feb 23, 2017
Updated by sudheerbansal@123
PLEASE RESOLVE THIS PROBLMS IMMEDIENTLY
Feb 23, 2017
Updated by sudheerbansal@123
YOU ALSO CALL ME FOR THIS PROBLEM ON GIVEN BELOW NUMBER:-
[protected]
Verified Support
Feb 23, 2017
Idea Cellular Customer Care's response
Hi Sudheer,

As per your telecon with our customer service associate on 23rd February 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Riya
Feb 23, 2017
Updated by sudheerbansal@123
i have not get satisfised answer from your distibutor.and your distibutor not give answer satisfised answer and your company employees saraad and sanjay are refusing to refund my money and jindal telecom take not effective action toward this rare case.i donot hear within 12 hours i take legal on your company and get sue.and went to pla(public lok addlat). my balance is reunded to me which in sim approx 30000(thrity thousand rupees only). you take immediely action towards your distibutor and this case.
Verified Support
Feb 27, 2017
Idea Cellular Customer Care's response
Hi Sudheer,

As per your telecon with our customer service associate, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

Regards,
Mak
Feb 28, 2017
Updated by sudheerbansal@123
how much time take to resolve my problem . let me ask in written and call

[protected]
Verified Support
Mar 05, 2017
Idea Cellular Customer Care's response
Hi Sudheer,

We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Abhi
Mar 06, 2017
Updated by sudheerbansal@123
atonce contract me and resolve this rare problem .you also contract to me on given below number:

[protected]
Mar 07, 2017
Updated by sudheerbansal@123
YOU NOT EFFECTIVE ACTION TOWARDS MY RARELY COMPLAINT. YOU ARE NOT WORK PROPER WAY FOR THIS PROBLEM. YOU ALL TIME LIMIT IS EXPEND WHICH I GIVE YOU.AND YOU DON'T RESOVE THIS PROBLEMALWAYS YOUR CALL EXECUTIVE SAY We regret the inconvenience caused AND NO BODY RESOLVE MY PROBLEM .YOU CAN CALSO CALL ME FOR THIS COMPLAINT:-

[protected]
Mar 10, 2017
Updated by sudheerbansal@123
please call me on this number within 2hours i don't hear within 2hours i take legal way .number given below:-

[protected]
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