[Resolved] Idea Cellular — Complaint regarding uninformed balance sim block | |||
I was fos of jindel telecom. My name is sudhir bansal and currently resident at kothputli, rajasthan. At past two months ago, my idea distibutor block/map my idea balance sim. Because of my balance blocked into the fos sim. The distibutor did not returned the balance until and your distibutor say that i am not refund your money. You take any action towards me. And i have allredy returned the lapu balance to my retailer. But distibutor until not release the balance and that sim block until. And your distibutor not give asnwer properly for undetailed sim block. I write and send many letter to your distibutor and your distibutor don’t take action on this case. I shall be highly oblied to you if take the effective and immdetely action towards this complaint. I would like to have this problem fixed quickly please. If i you do not hear from you within 4 hours. Keeping in the view, i take legal action on your distibutor and company. I am going pla (Public lok aadalat) delhi on this case. You resolve my problem. Contract to me for any quries which given below:- Your sincerely Fos name :- sudhir bansal Contract number:-[protected] Im detailed fos lapu no. A. [protected] Retailer lapu :- a 1. [protected] A 2 [protected] A 3 [protected] a 4 [protected] A 5 [protected] a 6 [protected] A 7 [protected] a 8 [protected] A 9 [protected] a 10 [protected] A 11 [protected] Was this information helpful? | |||
May 10, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 22, 2017 Idea Cellular Customer Care's response Hi Sudheer, We regret the inconvenience caused. We have noted your concern. We will get back to you shortly. Regards, Abhijit Verified Support Feb 23, 2017 Idea Cellular Customer Care's response Hi Sudheer, As per your telecon with our customer service associate on 23rd February 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Riya Verified Support Feb 27, 2017 Idea Cellular Customer Care's response Hi Sudheer, As per your telecon with our customer service associate, we wish to inform you that we are working on your concern & shall revert to you at the earliest. Regards, Mak Verified Support Mar 05, 2017 Idea Cellular Customer Care's response Hi Sudheer, We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved. Regards, Abhi | |||
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