[Resolved]  Idea Cellular — Complaint regarding unlawful debit

Address:

New Delhi, Delhi

I would like to inform you that one juice up service is activated
today 30aug 2014 from web for my no. [protected].
for this it took 50rs.charges per month.

After calling to customer care I am not satisfied with their reply nor they are willing to listen and continuously saying if you use any service then it
will be chargable and wasted my money in calling them.

As I stated that I haven't used any service or download anything named
juiceup
services is activated without my knowledge.

I request you to not to fool people by activating such services and
apply charges in their bill for the service that they have not used

So please deactivate and refund my valuable money.Otherwise i will have to move to the consumer forum/court

waiting for your prompt reply ...


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