Idea Cellular — conversion from pastpaid to prepaid

Address:

Udham Singh Nagar, Uttarakhand

I ( Utkarsh Bhalla ) am using an idea postpaid connection from last two years. When I went to ( Chamunda Communications ) idea store near drona sagar, kashipur ( Uttarakhand ), the denied my request of number convertability from postpaid to prepaid saying that "we are not able to do that". And now after six months i went there again and now they are telling me that come to us after a couple of month. And I neither get any hard copy of bill and they do, t also provide payment receipt.My number is [protected] . i hope u can help me a bit.