[Resolved]  Idea Cellular — Converting postpaid to prepaid having trouble

Address:

Chennai, Tamil Nadu, 76100

Dear all,

Kindly donot take idea post paid connection. I am a consumer of idea post paid for last one year and recently i tried to convert it to prepaid. Inspite of paying the amounts at the idea service centres my connection is not getting converted. 3 times i had to submit my request at different different centres. Simply they are saying we have done our job if it is noit happening then you call customer care. I raised a complain in the customer care as well but of no use. They are taking 5 days to respond to your complain and on the last day before one hour of expiry of the ticket they simply called and told to give another request. Aready one month has been passed and again i received a bill. I cleared all te bill and put through a new request and awaiting for conversion.

Never ever go with any postpaid connection. They are just looting us and when you need help they will not. For converting prepaid to postpaid they will come and talk nicely and help you to convert.