[Resolved] Idea Cellular — converting prepaid plan to postpaid plan and bills raised is v heavily amounts after several complaints no action taken,

Jasbir Singh Matharu

from Mumbai, Maharashtra

Address:

Nagpur, Maharashtra, 440017

Converted my prepaid plan to postpaid plan and bills raised is v heavily amounts after several complaints no action taken by idea customer cares cum idea cellular for which we have made a complain to tral
As per telephonic discussion bills raised by idea cellular is correct,
Only false assurance given by each and every teams of idea cellular.
Please td is done of my cell no [protected].
Plz go to legal actions so i can prove to harresments happen to me by your sides.

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Jan 31, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2017

Idea Cellular Customer Care's response Dear Customer,

Apology for the trouble caused. We would like to inform you, that according to your plan bill has been generated correctly. Also as checked, your last bill is pending with us. We request you to kindly clear the same, for further assistance check with your bill if still the issue persists you can get in touch with us on 198 or 12345.

Regards,
Neha