[Resolved]  Idea Cellular — customer care executive ms ragini gave wrong information

Address:411038

Date : 23/12/2017 called to
Customer care executive giving wrong information ms ragini she told she will esclate to senior and trf my call to ivr, again i called the other female also gave wrong information of recharge plan of 179 which was done by me which says.
Enjoy unlimited local + std + roaming & 1gb data & 100 sms/day for 28 days.
Where both customer care executive was arguing no 1gb is not per day is for 28 days
Kindly remove this people who are working in your company doing timepass by giving wrong information.
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Jan 31, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2017
Idea Cellular Customer Care's response
Dear Customer,

Apology for the trouble caused. Kindly share your idea contact number so that we can assist you better on the same.

Regards,
Neha
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