Idea Cellular — Customer Care Not Responding and Providing Wrong Information causing Inexplicable Bill

Address:

Kottayam, Kerala

Hi, My Idea Ac #[protected], had send queries regrading explanation on my bill of March-15, As I had advanced XXXX amount for the bill. Same was not reflected on my bill. Also being a postpaid user I had requested 3 x Times to customer care for activation of internet pack, As per CC same could be done from their end without any SMS activation. They had verbally confirmed me thrice that the plan has been activated. End of the month you guys had given surprise on the bill. Also queries on the same was never entertained. Customer care conversation Ref# [protected], [protected] & [protected]. Kindly assist on the same or else you can stop offering me so called India's largest Mobile Network. Regards Jaime