[Resolved]  Idea Cellular — Customer care officer abusing and slaging

Address:

Jalgaon, Maharashtra, 424101

I have made call to customer care no 198 for idea as continuous balance ddeduction from my balance mob no [protected]. but customer care officer spoke arrogantly and upon request started abusing and using slangs.
He also mentioned that you are making complanint to get free balance and people like you always do such things even though this is my first such instance. officer was unable to resolve the issue and hence started abusing.
Upon askung name he denied to give information stating its personal information. he only quoted first name as gajanan.
I have made call approximately at 5.30pm on 10th july 2016.
Kindly resolve issue and i want apology from your side as this incidence is very frustrating and damaging image of idea cellular on us.

Warm regards
Mayur kharote
Chalisgaon
Dist jalgaon
Maharashtra