Address: | 803101 | Website: | Idea cellular |
I recharged with 71/- roaming pack applied to incoming free in roaming.
After recharging incoming calls also deduct balance from my balance.customer care also saying the charge for outgoing calls not for incoming calls.but i dint do any incoming calls at that time.
On date 12/5/2016 recharged with unlimited 2G pack with 28 days validity.
But in necessary 3G speed i recharge with a small pack with Rs 25/- 3 adys validity.
For that the first plan collapsed and when i am continue my browsing the 3G balance completed and in action my main balance also lost Rs 45/-.
when i am calling to customer care no give correct answer, also they cant get back my main balance.
The 2G unlimited plan also collapsed and my main balance lost Rs 45/-,
Roaming pack also not works, the customer service very lazy to give customer to service, they are cut my call in middle. Was this information helpful? |
We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular