[Resolved]  Idea Cellular — Cut in my services

Address:

Meerut, Uttar Pradesh

Dear sir I have a postpaid no [protected]. Before 15 day my service of outgoing barred when i asked your customercare he told me that an amount of Rs 150 wrongly credited in your account so first you pay the same first then we start your outgoing services i told him that i will pay the amount in next bill but he denied. I always pay the bill in time and i have no information about wrong credit and i have deposited already 300 as security money i felt great insult about barring my outgoing services. Now i don't want to regularise my services and want to surrender my no. Your local idea office told me that no can not be sureender before 90 days and he charge 90 days charges in advance. I already move the request to surrender the no on 3.06.14 after billing i will take this matter in front of trai. But before that i want to intimate u. Kindly immediate close my no. And amount of excess payment and security money send immediately. When you not provide the services for last 15 days then why u charge me? I am very disappointed regarding your behaviour. I am not a thieve or defaulter then why are you behave like that. This is not my fault that amount wrongly credited and you have to wait for atleast for next bill payment Yours Shalabh Sent from my iPhone