Idea Cellular — cut my mobile balances two times 21, 21 rupees

Address:Khadia shaktinagar sonebhadra

I am idea telecommunications user . I did not play any game, but two times he cut my balances first 22 march 21 Rupees and second today 21 Rupees total 42 Rupees unfortunately when I call customer care but she did not solve my problem.

So I request you to return my balances.
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    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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