[Resolved] Idea Cellular — Data is deducted even when data usage is set off

Rohan Balekar

from Chennai, Tamil Nadu

Address:	Mumbai City, Maharashtra, 400102
Website:	www.consumercomplaints.in/new_complaint

I have a active data pack of 2gb 3g on my cellular device. Today since morning i have been charged for data usage, even though my data use is set off. Till now the company has deducted around 90mb even without usage. I want the problem to be solved asap, rather i may disregister the number, please look forward to my problem hoping to get a positive response.

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Jul 31, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2017

Idea Cellular Customer Care's response Dear Rohan,

Sorry, you had to go through this. We will look into it immediately. Please send us your contact numbers.

Regards,
Saransh