Idea Cellular — Data service | |||||
Hi I have been using idea sim for past 2 days only I recharged my phone for 15 rupees 2g 70 mb data service today which is valid for 3 days . I have been following up my data usage regularly but all of the sudden my data mb became to 0 and money is been deducting from my main balance . I called customer care and reported the issue a guy told that my main balance deducted because I have done some std calls I ensured him that i have not done a single call till the time I got the sim. Then he transfered the call to his supervisor Mr sathya chennai executive he then checked and accepted that is technical problm from ter side and did not know the reason of deduction he told with in 1 hour tey will resolve the problm and refund me. But it was not resolved I tried calling back tem but all the time it tells all the executive are busy in another call I tried the whole day and got fed up. I surely know these ppl are cheating in us with technology each person ter working as in sales has some target and cheating people like this I will not leave this if this not going to help I will directly go to Chennai idea office. Was this information helpful? | |||||
Idea Cellular customer support has been notified about the posted complaint. | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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