I have registered complaints against my data speed is very slow from 3 may 2019 to till date. But the idea company don't work on that. U can't believe my data speed is less than 50kbps. They said that because of more peoples are using idea in a small coverage area that's why my net speed is very slow. But they don't any action against it. Is it my fault that in that area where i live there is more people for that i didn't get net speed???
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Feb 11, 2020
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2020
Idea Cellular Customer Care's response Dear Customer,
Apologies for the inconvenience caused. As per our record, we've informed you that network visit has been done at your location, maximum possible optimization done on serving site. We are trying our best to enhance the network coverage in your region. We would appreciate if you could bear with us while we strengthen the network and improve our services.
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
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Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
regards,
Prajakta