[Resolved] Idea Cellular — Data usage 650mp threatened and cheated by your network

Jagan007

from Hyderabad, Telangana

Address:

New Delhi, Delhi

Iam from Chennai on 2 nd I had made a recharge for 1Gp data day & 1 Gp night free for 28 days that message i received for the amount of Rs.264/- after that my day time data usage is nill so again I made another recharge for Rs 164/- 1Gp data for day, without my knowledge the unusage data 650 mp was stolen by fraud cheating IDEA network after that I made a call to customer service executive diwahar spoke to me, iam holding the recording of that speech they accept

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Oct 21, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2016

Idea Cellular Customer Care's response Hi Jagan,

We sincerely regret the internet speed issue that you are facing. We'll contact u soon with assistance. You can also call 198 from your Idea mobile for further assistance.

Regards,
Abhi

Verified Support

Sep 10, 2016

Idea Cellular Customer Care's response Hi Jagan,

As per your telecon with our customer service associate on 10th Sept 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Regards,
Yogesh

Verified Support

Sep 20, 2016

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Tudor