[Resolved]  Idea Cellular — deactivate - 4 postpaid personal no

Address:Dehradun, Uttarakhand, 248001

Hi Idea,

This is priyadarshan singh negi from dehradun .
I was using 4 Postpaid Connection since so many years but earlier today my all postpaid no services is deactivated .
This is inform you that these 4 Postpaid no is use by my family members for a personal use.

1. [protected] - Self Individual use
2. [protected] - wife
3. [protected] - brother
4 .[protected] - mother

All four no have four different bills so how you deactivate my all no at atime without any information and reason

I want to know the particular reason why you deactivate my all postpaid numbers and customer care told me you are using this no for a tele marketing
purpose but how its possible because these all no is using for a personal calling not a business..

today Idea cellular waste my times, day etc.i will complain in telecommunication department and want compensation against this.
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Dec 22, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2018
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. As per our record, the mentioned numbers has been disconnected due to telemarketing/ commercial usage. Hence, we request you to send an e-mail on [protected]@trai.gov.in for further assistance on the same.

Regards,
Lakshmi
Nov 21, 2018
Updated by priyadarshan singh negi
Respected Sir,

This is priyadarshan singh negi from dehradun .I am a esteem customer of Idea cellular since 8yrs but earlier they are stop my 4postpaid Services without giving me any genuine reason.Plz looke this matter very seriously bcoz this time our family was unable to call any one.

I was using 4 Postpaid Connection since so many years but earlier today my all postpaid no services is deactivated.
This is inform you that these 4 Postpaid no is use by my family members for a personal use.

1. [protected] - Self Individual use
2. [protected] - wife
3. [protected] - brother
4 .[protected] - mother

All four no have four different bills so how idea deactivate my all no at atime without any information and reason.

I want to know the particular reason why you deactivate my all postpaid numbers and customer care told me you are using this no for a tele marketing purpose but how its possible because these all no is using for a personal calling not a business.
This is my Request to activate my all 4 postpaid no asap

i give one Number to my friend for a urgent case but he is not told me this is using for sales product call. [protected] idea prepaid. So if you find this no is use for a tele marketing call. kindly Blocked This no permanently and i am sorry for that in near future i will not give our no to any friends and relative also.

As per 2007 regulation Act This is my First time.
somebody misuse my No [protected] for a sales/marketing use.I am not aware about this.So kindly activate my 4 postpaid no If you feel im guilty for this i will pay a penaulty to TRAI.

I was tired to send a mail to idea cellular, consumer forum, Idea ZO, Customer Care, stores, Trai also finally i got your mail Sir.This is my last hope from you sir.

Plz Sir kindly look this matter in urgent case & plz activate my 4 postpaid no asap.

Thanks & Regards
Priyadarshan Negi
Temporary no:
[protected]
Nov 21, 2018
Updated by priyadarshan singh negi
Respected Madam,

Sorry to say but this is not help full for me.What my crime what i done ?

Only call or enquiry and you block my no without giving me proof.

Agar koe kuch karta hai toh uske pass proof hona chaiye kisi kai complain krne sai kya hota hai.aise toh nai bhe bol skta hu ush complsin krne waley ka no mere fb mai tha toh complain kesa kar di usne.

Bt this is not done madam

You all are playing with me and my sentiment

I send you more than 10 mail and lot of calls and msg but no one help me for this thing.

If you feel im guilty punish me i am ready to give you penaulty req application etc

But koe baat ko karey mjse .

Option ko batao kesa mjhe mere no milenge.

Jo galat kam karte hai unke liye koe rule nahi hai or mera jase common man ko tm paresan kar rahey ho.

I think mujhe av newspaper or highcourt mai idea kai khilaf complain karni chaiye becoz kisi nai koe help nhe ki muje paresan kiya bus.
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