[Resolved]  Idea Cellular — deactivation of my mobile number [protected] without my consent

Address:Bangalore, Karnataka, 560099

My number was deactivated without my consent on 29th september, i have activated my international roaming as i was travelling to singapore. On 29th september, my services was barred and when i interacted with the customer support, they said you have an unbilled amount of rs. 2230 which is under your credit limit, that is the reason we have barred the service.

At least they should have informed me once before they deactivating my number. Very poor service and only because of them i missed a lot of important calls, everything was on stake. Please rectify the issue and do the needful.

Regards,
Padam poddar
[protected]
Bommasandra, bangalore
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Nov 12, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2017
Idea Cellular Customer Care's response
Dear Customer,

As per our telecon, We have confirmed that your concern has been resolved.

Regards,
Lakshmi.
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