[Resolved]  Idea Cellular — december month of 2018 payment was made but not entered in the system

Address:

SB-39, AVISHKAR COMPLEX,, OLD PADRA ROAD, Vadodara, Gujarat, 390020

Dear sir,

My mobile no.[protected] is post paid and it is in name of my elder son rohit yadav.

In the month of december 2018, i had paid cash rs.180/- to mr. Ketanbhai who was working with idea at gay circle idea store. When i got bill in the month of january 2019 i was surprised to note that they had not paid rs.180/- which i had given cash then i approached gay circle idea store and found that the idea store was closed and shifted to dandia bazar. Then i went to dandia bazar and met with mr ketanbhai who told that this money was not dispatched by owner, however tomorrow it will be deposited in your account and you will get msg in your mobile on 48 hrs. But not received any msg till date. After 3 - 4 days i enquirer on his mobile no.[protected] he told that your correction had done & you can deposit rs.503/- in the month of jan.19 i deposited rs.500/- by internet through my son. Now again in the feb.19 bill rs.180/- which was paid by me by cash in dec.18 will not incorporated in my idea account. Kindly look in to matter and help to resolve this matter.

I shall be highly thankful to you.

Thanks & regards,

Rohit madan yadav
S/o madan gopal yadav