[Resolved] Idea Cellular — deduction for unwanted was
A
Anshu12321
from Indore, Madhya Pradesh
My 90rs is deducted for midnight movie pack. I don't even subscribed it. I tried to call your helpline no. 198 and 12345. But it couldn't connect my call to your agents. After trying nearly 20-30 times i had deactivated the vas by messaging stop as instructed in subscription message. But i need my money refunded. Rs. 90 is not a low amount. Plss...
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 26, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2017
Idea Cellular Customer Care's response Dear Customer,
Apology for the trouble caused. Your issue has been initiated by us under ref. no.[protected] & you shall hear on the same by 29/12/17.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment