[Resolved] Idea Cellular — deduction from balance

Alihasan92

from Ahmedabad, Gujarat

Address:

Panchmahal, Gujarat, 382721

Respected Sir,
My name is Ali, I am one o[censored]r customer. my number is [protected], On 5th January 2018 3rs are disused by your service please refund that balance to my Remaining balance.I also asked to one o[censored]r Customer care man(Yogesh) He doesn't solved my problem

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Feb 21, 2018

Complaint marked as Resolved

My complaint is resolved. Thank you

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the trouble caused. As checked, the complaint was raised for the wrong deduction and the resolution has been communicated to you that you've been charged accordingly for the SMS sent from your end. Hence, you aren't eligible for the reversal. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina