[Resolved]  Idea Cellular — deduction in balance for unwanted vas [protected]

Dear all,

I'm preapaid customer of idea celluler. On dated:-19.08.2017 i have received a call by ivr [protected], but due to in meeting ill disconnect calll within second, but within a flash i have got message of deduction of 15.00 inr., for activated skillderby gaming service.

Now please give me information how it is possible? If your not able to repay & stop this thing ill go to trai.

Best regards,
Ishwar wani
Mobile: +[protected]
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Sep 20, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2017
Idea Cellular Customer Care's response
Hi Nikhil,

As checked, the vas service is active in your number and it's been activate with the consent of customer.to deactivate sms STOP to 155223.you can also reach to us on email, our email id is [protected]@idea.adityabirla.comor call on 12345.

Regards,
Simranjeet Arora.
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