Idea Cellular — Deduction of amount for juice up service

I would like to inform you that one juice up service is activated on 30 oct 2020 from my no. [protected] for this it took 30rs.charges per month. I call to customer care but they are busy and not receiving my call. The thing is I haven't used any service or download anything named juiceup services, which is activated without my knowledge. I request you to not to fool people by activating such services and apply charges in their bill for the service that they have not used So please deactivate and refund my valuable money. waiting for your prompt reply ...